After graduating from an excellent CNA training course, I was desperate to walk into the nursing home I had been hired to and blow them away with my knowledge and CNA training skills. That, of course, didn’t happen. I thought that I would have a leg up. After all, I’d been working in the kitchen and the activity room for the last month or so, and I’d already had the opportunity to meet many of the residents I would be caring for.
Little did I know, knowing the names of some of the individuals wasn’t the same as actually knowing them. When I was assigned my orientation partner and given a hall to work on, I suddenly felt as if I had gone back in time, to before I began CNA training. My mind blanked, and my hands suddenly had forgotten every skill they had repeated, over and over, for the last three weeks.
This eventually passed, as my orientation partner helped to jog my memory and get me moving, but I quickly learned that I shouldn’t assume I knew anything when it came to working as a CNA. There was always more to learn; it didn’t stop after the CNA training class.
One of the most important lessons I learned during my time working there was about communication and how quickly it can cause problems. Problems can occur when you don’t communicate, but they can also occur when you do. We’re all human, and we make mistakes, especially when we open our mouths.
Have you ever had a communication mishap in the workplace? Maybe you took care of two patients with the same last name and accidentally assumed one’s care plan was the others? Or perhaps you forgot the abbreviations you were taught during CNA training and accidentally misunderstood what a care plan was really telling you? If you’ve ever had this issue, here are a few things that might help you get back on track and deal with the mistake after CNA training.
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