After CNA Training: Dealing With a Passive Aggressive Co-worker

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Many of us have had the unfortunate experience of working with others who are passive-aggressive. After CNA training, you may work alongside this type of co-worker; they are the ones that don’t perform their tasks effectively, make excuses why things aren’t done, and always play the victim, and they do it all with a smile on their face.


When you complete CNA training, this type of co-worker can be the most frustrating to work with. They will indirectly express all of their negative feelings, instead of just being honest about how they feel. They might not want to complete a task, but instead of saying ‘no,’ they agree to it and then won’t follow through.

Some other signs of passive-aggressive behavior you should look out for after CNA training include:


  • “Forgetting” to complete tasks on purpose
  • Constantly sulking or whining
  • Placing the blame on others
  • Sabotaging others’ work
  • Procrastinating when asked to perform a duty
  • Taking a sloppy approach to the work they do after CNA training
  • Complaining they are overworked
  • “Accidentally” losing important documents and papers constantly


Most of the time, these individuals won’t openly disagree with anyone. However, if you work with this type of individual after CNA training, you will notice their actions tell a different story than their words. They often seem to resent and disregard any suggestion or demand that is made of them, no matter who it is from. Fortunately, there are several ways to deal with this type of co-worker after CNA training.


Passive-Aggressive Co-workers After CNA Training


  • Paper Trail- Always make sure you document every conversation you have with a passive-aggressive co-worker after CNA training. A written record of your discussion about the tasks they have “forgotten” to do is essential because many of these individuals won’t admit to having the conversation later on.


  • Call Them Out- If you notice one of your co-workers is forgetting, procrastinating, or outright taking steps to avoid performing his or her tasks correctly, don’t let it slide. Call them out on it and make them be honest with you. Point out the difference between what they say and what they do and let them know you don’t understand why they are cannot keep their word.


  • Keep Calm- If you react to the negativity your co-worker practically oozes, it will only encourage them to continue their behavior. Keep calm when you are talking to them about why they haven’t completed a task yet and when you are listening to them whine or complain about their work and lives.


  • Boundaries- When you are working as a CNA after CNA training, you may be expected to work directly with passive-aggressive co-workers. If this is the case, make sure you set up boundaries. Let them know what you will and will not tolerate. If they will not listen to you, don’t take you seriously, or continue their behavior, don’t pick up the slack. Report the problem to your supervisor and ask for help in dealing with this frustrating situation.


After CNA Training: The Frustration of Working With Passive-Aggressive Personalities


Passive-aggressiveness is a trait that is challenging for even the most seasoned CNA. It can increase your workload and make it hard to care for your patients. Communication is essential if you want this type of co-worker to change the way they treat you and others after CNA training.

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